Home Vehicle Accidents Pond crash lawsuit Granger Mishawaka St. Joseph County 911 dispatch

Pond crash lawsuit Granger Mishawaka St. Joseph County 911 dispatch

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A lawsuit stemming from a retention pond crash that killed two children in December 2019 blames the incident on negligence and poor training from the 911 dispatch center, first responders and government officials, and improper design of the pond and dispatch center software.  

The crash killed 4-year-old James Kleven and 2-year-old Natalie Kleven and severely injured their mother, Brooke Kleven, and baby brother, Hendrik Kleven. A car carrying all four family members slid off the slick road on University Park Drive and went into a retention pond near a Red Roof Inn and across from Ruth’s Chris Steak House. 

A report on the incident released in February 2020 by the St. Joseph County 911 dispatch center found that first responders were delayed in arriving at the scene because of actions from two dispatch center call takers.  



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